vs74's Privacy Policy — Your Information Is Our Responsibility
This policy provides complete details on how your personal information is collected, stored, and kept secure when you register and play on the vs74 platform.
This privacy policy applies to the vs74 platform and its associated services. When you use our website, create an account, or use any gaming service, you agree to comply with the terms of this policy. Please read this policy carefully.
We treat your privacy as a top priority. At vs74, we believe that protecting each user's personal information is not just a legal obligation — it is also our ethical responsibility. Through this policy, we want you to know that your information is completely safe with us.
What Information We Collect
We collect certain personal information to provide you with services on the vs74 platform. This information comes from two main sources — what you provide directly and what our system collects automatically.
Information You Provide Directly
Information you give us during account registration, verification, or when contacting us:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for age verification)
- Bank or mobile banking account information (for transactions)
- Residential address
- Information provided when contacting support
Automatically Collected Information
To improve your experience, our system automatically collects:
- IP address and device information
- Browser type and operating system
- Platform access time and session data
- Gaming activity and betting history
- Transaction records
- Information collected through cookies and similar technologies
Purpose of Using Your Information
vs74 uses your information only for the following legitimate purposes. We never use your information for unnecessary purposes.
Account Management
Your information is used to create, verify, and maintain your account. Age verification is confirmed to ensure only individuals aged 21 or older can use the platform.
Financial Transactions
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Fraud prevention is also included.
Customer Service
Our 24/7 live chat and email support team uses your information to resolve your issues quickly. This also makes your experience more personalized.
Security and Protection
Your information is analyzed to prevent unauthorized access to your account, detect suspicious activity, and ensure the overall security of the platform.
Service Improvement
By analyzing user experience, the games, payment methods, and overall service quality of the vs74 platform are continuously improved.
Responsible Gaming
By monitoring gaming patterns, we identify problematic behavior and take preventive action when needed — this is done for your own wellbeing.
Sharing Information with Third Parties
vs74 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
Important: We never disclose your personal information to advertisers or unrelated third parties. Information is shared only when strictly necessary for operating our services.
Payment Processors
The minimum necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. These organizations follow their own strict data protection policies.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited session data for fair gameplay and technical connectivity.
Legal Obligations
Disclosing information to designated authorities when required by valid legal process, court orders, or applicable law falls within our obligations.
Technology Service Providers
Server hosting, cybersecurity, and analytics service providers may use limited information under contractual confidentiality terms. They are not permitted to disclose information to third parties.
Data Storage and Security
vs74 uses the highest industry-standard technologies and practices to protect your information.
SSL Encryption
All your data transmissions are protected by 256-bit SSL encryption. No third party can read your information while it is being transferred.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems. Unauthorized access is blocked automatically.
Access Control
Only authorized staff can view your information, and only to the extent required. Every access is logged and regularly audited.
Secure Backups
Your information is stored on secure, encrypted backup servers. The risk of accidental data loss is kept to a minimum.
We retain your information while your account is active and for a period after closure as required by applicable law. Transaction-related information may be retained for a longer period as required by financial regulations.
Cookies and Tracking Technologies
The vs74 website uses cookies and similar technologies to improve your experience.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, verify security, and save language preferences. These cookies cannot be disabled as doing so would directly affect platform functionality.
Functional Cookies
These cookies are used to remember your preferences, settings, and gaming experience. They help you avoid having to reconfigure all your settings each time you log in.
Analytical Cookies
Anonymous statistics are collected to understand which parts of the platform users visit most. This information helps us improve our service quality. This data does not identify you personally in any way.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause the platform to not work properly. Visit your browser's help section for more details.
Your Rights Regarding Your Information
You have certain important rights regarding your personal information with vs74. We fully respect these rights.
Right to Access Your Information
You may request a copy of the information we hold about you at any time. We will provide that information within a reasonable time.
Right to Correct Your Information
If any of your information is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.
Right to Delete Your Information
In certain circumstances you may request that your personal information be deleted. However, we may be obligated to retain some information due to legal requirements.
Right to Object to Processing
You may object at any time to your information being processed for marketing or optional purposes. In that case, we will stop using your information for that specific purpose.
To exercise any of the above rights, please contact our support team. We will verify your request and take action as quickly as possible.
Protection of Minors' Information
vs74 is a responsible gaming platform that operates exclusively for individuals aged 21 or older. We do not intentionally collect information from anyone under the age of 21.
Age is verified at the time of account registration. If a minor's information enters our system for any reason and comes to our attention, we will immediately close that account and delete all associated information.
If you become aware that a minor is using our platform, please notify our support team immediately.
Changes and Updates to This Policy
vs74 reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify you by email or through a notice when you log in to the platform.
Continued use of the platform after changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
The "Last updated" date at the top of this page will always indicate the date of the most recent change.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team.
Live Chat: Direct support available 24 hours a day, 7 days a week — in Bengali and English.
Email: [email protected]
Response Time: Our support team will reply to your message as quickly as possible.
When sending any request related to personal information, please include the details needed to verify your account so we can confirm your identity securely.